Last Updated: 23/8/2025

Who We Are

Vectrasit Office Solution is a premium office furniture provider established in 2010, serving corporate clients, interior designers, and commercial developers throughout Malaysia. Our website address is: https://vectrasit.com.my

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our services.

 

Information We Collect

Personal Information You Provide

When you contact us for quotes, consultations, or inquiries, we may collect:

  • Name and job title
  • Company name and business details
  • Email address and phone number
  • Project requirements and specifications
  • Budget and timeline information
  • Billing and delivery addresses

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Pages visited and time spent on site
  • Referring website information
  • Device and operating system details

 

How We Use Your Information

We use your personal information to:

  • Provide quotes and project consultations
  • Process orders and manage deliveries
  • Communicate about products and services
  • Improve our website and customer experience
  • Comply with legal and regulatory requirements
  • Send relevant business communications (with your consent)

 

Legal Basis for Processing

Under Malaysia’s Personal Data Protection Act 2010 (PDPA), we process your personal data based on:

  • Consent: When you voluntarily provide information for quotes or consultations
  • Legitimate Interest: To fulfill business transactions and improve our services
  • Legal Obligation: To comply with applicable laws and regulations

 

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Partners: Delivery companies, installation teams, and payment processors
  • Professional Advisors: Legal, accounting, and consulting services
  • Legal Requirements: When required by law or to protect our legitimate interests

All third parties are contractually bound to protect your information and use it only for specified purposes.

 

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure data transmission and storage
  • Access controls and employee training
  • Regular security assessments
  • Encrypted communication for sensitive information

 

Data Retention

We retain your personal information for:

  • Active Projects: Duration of project plus 2 years for warranty support
  • Quotes and Inquiries: 3 years for business development purposes
  • Financial Records: 7 years as required by Malaysian law
  • Marketing Communications: Until you unsubscribe or withdraw consent

 

Your Rights

Under the PDPA, you have the right to:

  • Access: Request copies of your personal data
  • Correction: Update or correct inaccurate information
  • Withdrawal: Withdraw consent for marketing communications
  • Complaint: Lodge complaints with the Personal Data Protection Commission

To exercise these rights, contact us at sales.vectrasit@gmail.com or 016-2188 915.

 

Cookies and Website Analytics

Our website uses cookies to:

  • Ensure proper website functionality
  • Analyze website traffic and usage patterns
  • Remember your preferences for future visits
  • Improve user experience

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

 

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

 

International Data Transfers

Your personal information is primarily stored and processed in Malaysia. If we need to transfer data internationally for business purposes, we ensure appropriate safeguards are in place to protect your information.

 

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

 

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Vectrasit Office Solution
Email: sales.vectrasit@gmail.com
Phone: 016-2188 915
Address: 121-2, Jalan Anggun City 1, Pusat Komersial Anggun City, Taman Anggun City, 48000 Rawang, Selangor